---
title: Help Centre
description: Explore the Hey Alfie Help Centre for expert support on home repairs, property management, and using our AI-powered platform. Get instant answers, trusted tips, and step-by-step guides, fast
---

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### [Bookings Need help with your Hey Alfie booking? Learn how to schedule, reschedule, or cancel home service appointments. Plus what to expect before and after a job is done.](https://help.heyalfie.com/help-centre/bookings?hsLang=en-gb)

- [What if none of the quotes fit my budget?](https://help.heyalfie.com/help-centre/what-if-none-of-the-quotes-fit-my-budget?hsLang=en-gb)
- [How do I pay for my booking?](https://help.heyalfie.com/help-centre/how-do-i-pay-for-my-booking?hsLang=en-gb)
- [How do I know which quote or provider to choose?](https://help.heyalfie.com/help-centre/how-do-i-know-which-quote-or-provider-to-choose?hsLang=en-gb)

[See more](https://help.heyalfie.com/help-centre/bookings?hsLang=en-gb)

### [Accounts Manage your Hey Alfie account with ease. From login issues to profile settings and notifications, find answers to the most common account and security questions.](https://help.heyalfie.com/help-centre/accounts?hsLang=en-gb)

- [I’ve forgotten my password — how do I reset it?](https://help.heyalfie.com/help-centre/ive-forgotten-my-password-how-do-i-reset-it?hsLang=en-gb)
- [How do I change the email address on my account?](https://help.heyalfie.com/help-centre/what-if-none-of-the-quotes-fit-my-budget-0?hsLang=en-gb)
- [How do I change my phone number?](https://help.heyalfie.com/help-centre/how-do-i-change-my-phone-number?hsLang=en-gb)

[See more](https://help.heyalfie.com/help-centre/accounts?hsLang=en-gb)

### [Property Get expert support for managing your property in Hey Alfie. Learn how to update home details, upload documents, track maintenance, and stay on top of your to-dos.](https://help.heyalfie.com/help-centre/property?hsLang=en-gb)

- [How do I change my address?](https://help.heyalfie.com/help-centre/how-do-i-change-my-address?hsLang=en-gb)
- [How do I upload images?](https://help.heyalfie.com/help-centre/how-do-i-upload-images?hsLang=en-gb)
- [Can I manage multiple properties under one account?](https://help.heyalfie.com/help-centre/can-i-manage-multiple-properties-under-one-account?hsLang=en-gb)

[See more](https://help.heyalfie.com/help-centre/property?hsLang=en-gb)

### [Technical Troubleshooting Hey Alfie? From app bugs to syncing issues, find fast fixes for technical problems and learn how to get back on track in minutes.](https://help.heyalfie.com/help-centre/technical?hsLang=en-gb)

- [Why can’t I log in?](https://help.heyalfie.com/help-centre/why-cant-i-log-in?hsLang=en-gb)
- [How do I report a bug, technical issue, or share feedback?](https://help.heyalfie.com/help-centre/how-do-i-report-a-bug-technical-issue-or-share-feedback?hsLang=en-gb)
- [I haven’t received the password reset email.](https://help.heyalfie.com/help-centre/i-havent-received-the-password-reset-email?hsLang=en-gb)

[See more](https://help.heyalfie.com/help-centre/technical?hsLang=en-gb)

### [Premium Hey Alfie Premium is our Home Subscription](https://help.heyalfie.com/help-centre/premium?hsLang=en-gb)

[See more](https://help.heyalfie.com/help-centre/premium?hsLang=en-gb)

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